Support

Need a hand with the Atlas Rewards app? Start here — most questions are answered in seconds.

Points, rewards & check-ins

Your points and rewards are managed by the business you visit. Missing points from a purchase, a reward that won't redeem, or a check-in question? The staff at the counter can fix it on the spot — they can award, correct, and redeem directly from their dashboard.

App issues & everything else

Trouble signing in, something not loading, notifications misbehaving, or any other question about the app itself — email us and we'll get back to you within one business day.

support@atlas-engine.app

Your account & your data

You can update your details or permanently delete your account any time from the Profile tab inside the app (Delete account lives at the bottom). For data questions or requests, email support@atlas-engine.app — see our Privacy Policy for the details.

The fine print